FAQ / ADVICES
1.
What kind of material
to choose for a countertop?

The ideal material for kitchen countertop is quartz conglomerate... see more

2.
What kind of stone
should be used
for interior window sill?

Every kind of stone (marble, granite, travertine, quartz conglomerate)... see more

3.
What kind of stone
should be used
for exterior window sill?

We use only granite for exterior window sills... see more

4.
What should be a thickness
of a window sill?

For sills which are long (more than 150 cm)... see more

The ideal material for kitchen countertop is quartz conglomerate or granite.

These materials have very good physical and chemical properties:

  • high resistance to natural dyes and fats (oil, juice and wine will not leave stains),
  • absorbability close to zero (no change in color after spilling water on it),
  • resistance to high temperatures (putting a hot pot on it will not cause any damage).

Marble, travertine and onyx are not a good choice for a countertop.

Every kind of stone (marble, granite, travertine, quartz conglomerate) can be used for interior window sill.

The only exception is a situation, when a window sill is in the vicinity of a hob or sink (it is exposed to fats and acids). In this case, we propose the material recommended for kitchen countertops, i.e. granite or quartz conglomerate.

To see window sills gallery, click here.

We use only granite for exterior window sills (due to the high resistance to atmospheric conditions, especially its frost resistance and UV resistance - it does not change the color and it does not fade).

To see window sills gallery, click here.

For sills which are long (more than 150 cm) and protruding (more than 30 cm) suggested thickness is 3cm.

For sills which are short (up to 150 cm) and narrow (up to30 cm) suggested thickness is min. 2 cm.

To see window sills gallery, click here.

5.
What kind of stone should
be used for interior stairs?

The most resistant to abrasion, and therefore the most suitable... see more

6.
What kind of stone should
be used for exterior stairs?

As a material for the exterior stairs we recommend granite, basalt... see more

7.
What kind of stone should
be used for a terrace?

Granite is a stone material most suitable to be used for a terrace... see more

8.
Can marble or granite
be used with floor heating?

Of course! However, the following things must be remembered... see more

The most resistant to abrasion, and therefore the most suitable material in this case is granite.

Marble or travertine can also be used as a material for stairs in a house or apartment.
However, due to lower resistance to abrasion, in places, where large number of people appear, as is the case with in public utility buildings (hotels, office buildings, shopping malls) we do not recommend the use of marble or travertine.

As a material for the exterior stairs we recommend granite, basalt and porphyry (due to their high resistance to our weather conditions - in particular frost resistance).

The surface of the stairs should be non-slip. This is a feature of flamed, sandblasted and bush hammered surfaces.

Stairs are most often made of slabs/strips or tiles.

Granite is a stone material most suitable to be used for a terrace (due to its high resistance to external weather conditions - it is frost resistant).

Terraces are most often made of tiles.

Of course! However, the following things must be remembered:

  • a special glue for heated floors must be used,
  • 3 mm joint grout must be used (in this case, so-called "non-grout" assembly is not possible),
  • a principle of combining stone elements/tiles in accordance with the dilatation of the room must be applied.

Floors gallery – click here.

9.
How to cure
a stone surface?

For everyday care, we recommend using warm water... see more

10.
How often a stone surface
should be impregnated?

Each stone element should be impregnated after assembly... see more

11.
What impregnating agent
should be used for stone?

If you want the color of the stone to be more intense... see more

12.
When marble floor
loses its original gloss...

With the passage of time, minor scuff marks... see more

For everyday care, we recommend using warm water and mild detergents (such as dishwashing liquid).

What is more, special cleaning/impregnating agents for natural stone can be used.
However, it is better not to use cheap "supermarket" products. "Quality has its price" - this saying perfectly indicates how to take care of stone surfaces.

Each stone element should be impregnated after assembly is completed, preferably prior to grouting.

It must be remembered that in order to carry out impregnation, the stone must be completely dry.
The instructions of impregnating agents' manufacturer must be strictly followed.
Impregnation should be repeated every 2-3 years, depending on the impregnating agent used and the degree of wear of the product (kitchen countertops, bathroom and floor should be impregnated more often than e.g. windowsills and wall lining).

If you want the color of the stone to be more intense, apply Aqua Novol impregnating agent, which not only protects the surface against the impact of harmful factors, but also allows to achieve the effect of the so-called "wet stone".
If you do not want to saturate the colors, but only to protect the surface - use Novol Strong impregnating agent.

With the passage of time, minor scuff marks may appear on a marble floor, and its polished surface can lose its luster (especially in areas with heavy traffic).
In order to bring back its old shine, it should be polished with the use of special equipment and proper stone care chemicals.

13.
Who should install
your stone tiles?

The most appropriate person to install the tiles... see more

14.
How to install
stone tiles?

When installing stone tiles, it is important that the screed was dry... see more

15.
What kind of tile
adhesive to choose?

As a general principle in the building masonry industry... see more

16.
Why the price for the
finished product and for the
raw material/slab differs?

The price of the finished product is different from the price of raw materials due to... see more

The most appropriate person to install the tiles is a stone-fitter.

We do not encourage you to have the tiles installed by someone lacking previous experience in the installation of stone.

During installation, an appropriate joint grout, special tile adhesive, primer and insulation should be used; it also must be remembered that the joint grout should coincide with the dilatation of the room.

If you do not know which adhesive will be appropriate - please contact our specialist at phone number 607 303 970 or read the advice on the choice of adhesive available on our website.

When installing stone tiles, it is important that the screed was dry.

Minimum period of time between pouring the screed and the installation of tiles should be about 6-7 weeks. Any impurities, such as dust and sand should be removed. It also must be remembered that the appropriate chemicals (adhesive, insulation, joint grout) for stone should be used.

As a general principle in the building masonry industry, an adhesive based on white cement is used - due to the lack of possibility of color variations occurrence (patches of efflorescence).

In principle, such adhesives should be used for the installation of all types of marble, sandstone and granite on which color variations may occur.

Select the right adhesive according to the following table.

MIRA 3100 TILE ADHESIVE MIRA 3110 TILE ADHESIVE MIRA 3130 TILE ADHESIVE
Color White White White
Composition Cement based Cement based Cement based
Application areas inside outside and inside outside and inside
Water floor heating Yes Yes Yes
Electric floor heating No Yes Yes
Thickness of application up to 10 mm up to 10 mm up to 20 mm
Max surface/size of a tile 61x30,5 cm / 1850 cm2 60x60 cm / 3600 cm2 120x100 cm / 12000 cm2
Additional information recommended for stairs, terraces adhesive with reduced dusting, for fireplaces and facades

The price of the finished product is different from the price of raw materials due to the amount of work executed (related to production and technological processes that the material was subject to: cutting, polishing, chamfering).

The price also includes the waste, which is generated after cutting a particular element from the slab.
Send us your inquiry, you will receive an offer within 24 hours.

17.
Where can Onyx
be applied?

We recommend to use Onyx only indoors, as e.g. a table top... see more

18.
To what extend are the connections
of stone elements visible?

Joining of coarse materials and materials with heterogeneous coloring... see more

19.
Why is the price of the
same stone different
in various companies?

In this case, the most important and the most influential cost factor is a kind of stone.... see more

We recommend to use Onyx only indoors, as e.g. a table top, painting or wall covering.

Onyx has a feature, which is quite rare, namely transparency - it can be backlighted in order to achieve a wonderful effect.

A lot depends on one of the physical properties, namely the structure of a stone and the width of the joint grout.

Joining of coarse materials and materials with heterogeneous coloring is more visible than joining uniform and fine-grained materials. As for the joint grout - the smaller it is, the less visible connection point is.

Unfortunately, in some cases, joint width is already imposed (see: Can marble or granite be used with floor heating?).

In this case, the most important and the most influential cost factor is a kind of stone.

In our warehouse, we have materials only from Premium and Standard class, we never have Commercial class. As a result, the price difference can be up to 30%.

Each delivery of stone is preceded by a quality inspection, performed personally by our employee in the supplier's factory, which enables us to make sure that the quality of the stone offered by us meets high standards and the color variations within a single party are as little as possible.

1.
What kind of material
to choose for a countertop?

The ideal material for kitchen countertop is quartz conglomerate... see more

The ideal material for kitchen countertop is quartz conglomerate or granite.

These materials have very good physical and chemical properties:

  • high resistance to natural dyes and fats (oil, juice and wine will not leave stains),
  • absorbability close to zero (no change in color after spilling water on it),
  • resistance to high temperatures (putting a hot pot on it will not cause any damage).

Marble, travertine and onyx are not a good choice for a countertop.

2.
What kind of stone
should be used
for interior window sill?

Every kind of stone (marble, granite, travertine, quartz conglomerate)... see more

Every kind of stone (marble, granite, travertine, quartz conglomerate) can be used for interior window sill.

The only exception is a situation, when a window sill is in the vicinity of a hob or sink (it is exposed to fats and acids). In this case, we propose the material recommended for kitchen countertops, i.e. granite or quartz conglomerate.

To see window sills gallery, click here.

3.
What kind of stone
should be used
for exterior window sill?

We use only granite for exterior window sills... see more

We use only granite for exterior window sills (due to the high resistance to atmospheric conditions, especially its frost resistance and UV resistance - it does not change the color and it does not fade).

To see window sills gallery, click here.

4.
What should be a thickness
of a window sill?

For sills which are long (more than 150 cm)... see more

For sills which are long (more than 150 cm) and protruding (more than 30 cm) suggested thickness is 3cm.

For sills which are short (up to 150 cm) and narrow (up to30 cm) suggested thickness is min. 2 cm.

To see window sills gallery, click here.

5.
What kind of stone should
be used for interior stairs?

The most resistant to abrasion, and therefore the most suitable... see more

The most resistant to abrasion, and therefore the most suitable material in this case is granite.

Marble or travertine can also be used as a material for stairs in a house or apartment.
However, due to lower resistance to abrasion, in places, where large number of people appear, as is the case with in public utility buildings (hotels, office buildings, shopping malls) we do not recommend the use of marble or travertine.

6.
What kind of stone should
be used for exterior stairs?

As a material for the exterior stairs we recommend granite, basalt... see more

As a material for the exterior stairs we recommend granite, basalt and porphyry (due to their high resistance to our weather conditions - in particular frost resistance).

The surface of the stairs should be non-slip. This is a feature of flamed, sandblasted and bush hammered surfaces.

Stairs are most often made of slabs/strips or tiles.

7.
What kind of stone should
be used for a terrace?

Granite is a stone material most suitable to be used for a terrace... see more

Granite is a stone material most suitable to be used for a terrace (due to its high resistance to external weather conditions - it is frost resistant).

Terraces are most often made of tiles.

8.
Can marble or granite
be used with floor heating?

Of course! However, the following things must be remembered... see more

Of course! However, the following things must be remembered:

  • a special glue for heated floors must be used,
  • 3 mm joint grout must be used (in this case, so-called "non-grout" assembly is not possible),
  • a principle of combining stone elements/tiles in accordance with the dilatation of the room must be applied.

Floors gallery – click here.

9.
How to cure
a stone surface?

For everyday care, we recommend using warm water... see more

For everyday care, we recommend using warm water and mild detergents (such as dishwashing liquid).

What is more, special cleaning/impregnating agents for natural stone can be used.
However, it is better not to use cheap "supermarket" products. "Quality has its price" - this saying perfectly indicates how to take care of stone surfaces.

10.
How often a stone surface
should be impregnated?

Each stone element should be impregnated after assembly... see more

Each stone element should be impregnated after assembly is completed, preferably prior to grouting.

It must be remembered that in order to carry out impregnation, the stone must be completely dry.
The instructions of impregnating agents' manufacturer must be strictly followed.
Impregnation should be repeated every 2-3 years, depending on the impregnating agent used and the degree of wear of the product (kitchen countertops, bathroom and floor should be impregnated more often than e.g. windowsills and wall lining).

11.
What impregnating agent
should be used for stone?

If you want the color of the stone to be more intense... see more

If you want the color of the stone to be more intense, apply Aqua Novol impregnating agent, which not only protects the surface against the impact of harmful factors, but also allows to achieve the effect of the so-called "wet stone".
If you do not want to saturate the colors, but only to protect the surface - use Novol Strong impregnating agent.

12.
When marble floor
loses its original gloss...

With the passage of time, minor scuff marks... see more

With the passage of time, minor scuff marks may appear on a marble floor, and its polished surface can lose its luster (especially in areas with heavy traffic).
In order to bring back its old shine, it should be polished with the use of special equipment and proper stone care chemicals.

13.
Who should install
your stone tiles?

The most appropriate person to install the tiles... see more

The most appropriate person to install the tiles is a stone-fitter.

We do not encourage you to have the tiles installed by someone lacking previous experience in the installation of stone.

During installation, an appropriate joint grout, special tile adhesive, primer and insulation should be used; it also must be remembered that the joint grout should coincide with the dilatation of the room.

If you do not know which adhesive will be appropriate - please contact our specialist at phone number 607 303 970 or read the advice on the choice of adhesive available on our website.

14.
How to install
stone tiles?

When installing stone tiles, it is important that the screed was dry... see more

When installing stone tiles, it is important that the screed was dry.

Minimum period of time between pouring the screed and the installation of tiles should be about 6-7 weeks. Any impurities, such as dust and sand should be removed. It also must be remembered that the appropriate chemicals (adhesive, insulation, joint grout) for stone should be used.

15.
What kind of tile
adhesive to choose?

As a general principle in the building masonry industry... see more

As a general principle in the building masonry industry, an adhesive based on white cement is used - due to the lack of possibility of color variations occurrence (patches of efflorescence).

In principle, such adhesives should be used for the installation of all types of marble, sandstone and granite on which color variations may occur.

Select the right adhesive according to the following table.

MIRA 3100 TILE ADHESIVE MIRA 3110 TILE ADHESIVE MIRA 3130 TILE ADHESIVE
Color White White White
Composition Cement based Cement based Cement based
Application areas inside outside and inside outside and inside
Water floor heating Yes Yes Yes
Electric floor heating No Yes Yes
Thickness of application up to 10 mm up to 10 mm up to 20 mm
Max surface/size of a tile 61x30,5 cm / 1850 cm2 60x60 cm / 3600 cm2 120x100 cm / 12000 cm2
Additional information recommended for stairs, terraces adhesive with reduced dusting, for fireplaces and facades

16.
Why the price for the
finished product and for the
raw material/slab differs?

The price of the finished product is different from the price of raw materials due to... see more

The price of the finished product is different from the price of raw materials due to the amount of work executed (related to production and technological processes that the material was subject to: cutting, polishing, chamfering).

The price also includes the waste, which is generated after cutting a particular element from the slab.
Send us your inquiry, you will receive an offer within 24 hours.

17.
Where can Onyx
be applied?

We recommend to use Onyx only indoors, as e.g. a table top... see more

We recommend to use Onyx only indoors, as e.g. a table top, painting or wall covering.

Onyx has a feature, which is quite rare, namely transparency - it can be backlighted in order to achieve a wonderful effect.

18.
To what extend are the connections
of stone elements visible?

Joining of coarse materials and materials with heterogeneous coloring... see more

A lot depends on one of the physical properties, namely the structure of a stone and the width of the joint grout.

Joining of coarse materials and materials with heterogeneous coloring is more visible than joining uniform and fine-grained materials. As for the joint grout - the smaller it is, the less visible connection point is.

Unfortunately, in some cases, joint width is already imposed (see: Can marble or granite be used with floor heating?).

19.
Why is the price of the
same stone different
in various companies?

In this case, the most important and the most influential cost factor is a kind of stone.... see more

In this case, the most important and the most influential cost factor is a kind of stone.

In our warehouse, we have materials only from Premium and Standard class, we never have Commercial class. As a result, the price difference can be up to 30%.

Each delivery of stone is preceded by a quality inspection, performed personally by our employee in the supplier's factory, which enables us to make sure that the quality of the stone offered by us meets high standards and the color variations within a single party are as little as possible.